About Us.

Who we are.

The Rug Clinic is a specialised rug cleaning service from The Carpet Doctor. 

We are a family run and owned business based in Dorchester, Dorset. Our Manager and Owner Steve Chapman has over 25 years experience in expert carpet and rug cleaning.

We believe in complete customer satisfaction. We treat every customer individually, there’s no one size fits all method here. We listen to your needs and assess your rug carefully to make sure you get the results and your rug gets the specialist care it deserves.

Many carpet cleaners offer rug cleaning services today but in reality rugs need to be cleaned very differently. When cleaned with standard carpet extraction only the very surface of the fibres are cleaned. At our rug cleaning workshop we clean with full immersion. This cleans and rinses right through, eliminating odours and removing dirt. We also specialise in removing stains and marks that may occur over time or from spillages and incidents.

Where we are.

Our office is based in Dorchester but we cover most of Dorset including:

  • Dorchester
  • Weymouth
  • Portland
  • Bridport
  • Yeovil
  • Blandford
  • Poole
  • Bournemouth
  • Abbotsbury
  • Axminster
  • Lyme Regis
  • Beaminster
  • Sherborne
  • Crewkerne
  • Bere Regis
  • Wareham
  • Wool

Rugs we clean.

We clean each rug on an individual basis, there’s no one method fits all treatment here. The types we specialise in are:

  • Wool
  • Synthetic
  • Cotton
  • Silk, Rayon & Viscose
  • Kilim & Bokhara
  • Persian
  • Oriental
  • Afghan
  • Turkish
  • Indian
  • Shag Pile & Sheepskins
  • Tufted
  • Handmade & Handknotted

If your rug isn’t listed here please contact us for a free inspection and quote.

What we do.

As part of our service we can offer you and your rugs:

  • Personalised service
  • Satisfying customer care
  • Natural and green cleaning
  • Expert stain removal
  • Careful hand cleaning
  • Removal of pet odours
  • Rug after care advise
  • Collection and delivery
  • Flood and water rescue
  • Pet accident care
  • 25+ years of knowledge
  • Stain guarding treatments
  • Fast drying methods
  • Fully insured